We would like to invite applications for the following full-time permanent role.
HR Officer
Clontarf
Overall Purpose of Job
We invite applications for this full-time, permanent role based in Clontarf, with occasional travel within Ireland. The job holder reports to one of our Team Leads and plays an essential role in delivering excellent service to our over 2,000 colleagues across every county in Ireland.
The role will span Employee Relations, and the Wellbeing and DEI area.
This is an excellent career development opportunity for someone looking to make the next step in their human resources career and join a dynamic team within one of Ireland’s leading not-for-profit organisations. You will be mentored and supported with a supportive and positive environment. Your role will focus on helping managers and colleagues deliver the highest quality of service to IWA members, ensuring best-practice human resource deliverables and action-taking are embedded across our organisation.
Working in a busy and rewarding environment, you will work as part of IWA’s centralised HR team and have regular contact with HR and other colleagues across a range of levels, throughout the organisation. You will have a varied, stimulating and challenging role and the opportunity to thrive and grow your career prospects. You will support our HR mission to be a leading employer of choice within our sector.
Main Duties and Responsibilities
The overall aim of this role is to work with the HR team providing support, advice and insight to a key portfolio of internal work areas. Your role will be in a dedicated HR area(s) and you will also have the opportunity to contribute to cross-functional projects as well as the delivery of broader HR objectives.
Your role will be to add value and apply the experience you have while also being open to learning and career growth opportunities as they arise. This role is not a first-time HR position or for somebody without direct and recent HR experience.
Some of the roles you may be involved in are as follows:
Employee Relations: provide a proactive, practical and usable approach to ER matters in line with employment legislation, HR policies and procedures; advise managers on best practice approaches, always seeking to maintain a positive work environment.
Wellbeing and DEI: develop a Wellbeing strategy to support our position as a strong, people-focused employer of choice. Built on our strong diverse and inclusive workplaces and develop new ways to enhance the employee experience with IWA.
Employee surveys and analysis -managing and supporting various employee-related surveys, analysing responses, preparing reports and insights based on the findings.
HR data management and Excel reporting- working on data improvement and record management, developing and maintaining Excel-based reporting tools and dashboards, analysing HR data and producing reports to support HR processes and decision-making.
Occupational Health management- managing OH referrals, liaising with employees and the Occupational Health provider, coordinating appointments and referrals, following up on reports and recommendations, and supporting the relevant HR processes.
Long-Term Absence management- supporting and managing LTA cases, maintaining oversight and records, liaising with employees and managers, coordinating OH referrals where required.
Probation management- monitoring probation periods, following up with managers and employees, ensuring reviews are completed and supporting the relevant HR processes and documentation.
ER invoicing and external providers- managing and coordinating ER-related invoices and liaising with external providers where required.
Policy development and review- reviewing, updating and amending HR policies and procedures to ensure they remain relevant and aligned with organisational requirements and current legislation.
PERSON SPECIFICATION
Training, Experience and Qualifications
Requirements
A minimum of 3 years of experience working a busy HR Team either in a specialist or generalist role. (Essential)
QQI Level 8 qualification in HR (Essential)
QQI Level 9 qualification in a related HR discipline (Highly Desirable)
CIPD qualified or advanced in a course of study that achieves this qualification. (Essential)
Excellent computer skills
Experience in communication, influencing and persuasion skills, working well with colleagues to achieve consensus and agreement in challenging situations
Experience creating and administering Qualtrex surveys
Proven experience in people management, including coaching, mentoring, and performance management.
Competencies
Communicating and Influencing
Adaptability, Drive and Resilience
Quality and Customer Focus
Planning and Organising
Accountability
Personal Requirements
Clear decision-making capability
Team player, excellent communication, interpersonal, and problem-solving skills.
Strong networking and relationship building skills.
Ability to work effectively in a fast-paced environment with competing priorities.
Experience working in the not-for-profit sector is highly desirable
Availability to travel throughout Ireland when required.
Remuneration & Benefits
Annual salary range – €34,672 to €52,939 – strictly based on demonstrated experience in your prior role
Excellent working conditions.
Training & development opportunities
25 days annual leave
Access to Defined Contribution Pension scheme
Free onsite parking
Employee Assistance Service
Bike to Work Scheme
TaxSaver Scheme
The closing date for applications is Tuesday 8th September 2026
Documentary evidence of your relevant qualification(s) will be required in advance of or during the recruitment process.